Course Expectations

Be sure that you understand your teacher’s expectations for the online course. Read the course syllabus and getting started pages very carefully, noting due dates of activities, quizzes, and assignments, and printing materials if desired. If you have any questions about what you are expected to do in the course, contact your instructor immediately by Canvas email, chat, or by using the other contact information given on the course information pages. Do not contact your instructor for technical support that is unrelated to course content (see below).

Some common activities that you may be expected to do in your online course are as follows:

reading and taking notes on course material,
participating in online discussions,
taking online quizzes,
submitting online assignments
communicating with your teacher/professor and/or classmates by email.

When taking an online course, you should expect

to have access to your course one week prior to the beginning of the semester (online classes only),
to receive timely responses to your email from your teacher/professor,
to be aware of your standing in the course by the midterm notification deadline,
to have the opportunity to withdraw from the course before the deadline to withdraw and receive a grade of “W”.

Proctored Exams

Some online courses require students to take proctored exams. If you cannot come to class to complete these exams, arrangements can be made to take the exam at a proctoring center in your area. Visit the [Proctoring Services] page for more information about proctoring services or contact the Online Education Office.

Online Code of Conduct

Students have the right to express themselves and participate freely in an online class. However, they are expected to treat each other and the instructor with courtesy and respect. Offensive or inappropriate language is not to be used in any form of communication e.g., emails, discussion postings, group projects, submitted assignments. Students are allowed to disagree with each other or the instructor but must do so in a civil manner.

The discussion area of the course is reserved for postings related to course work only. Postings of a personal or non academic nature are not permitted and may be removed by the instructor should they appear. Grades and personal issues should be handled by private email or chat to the instructor.

Emails or chats to the instructor that are considered offensive or inappropriate will be sent back to the writer with a request to rewrite and resubmit. If the emails continue to be unacceptable, the student will be referred to the Academic Office and denied access to the course until proper approval has been granted to the student. If students receive inappropriate emails from others in the class they should notify the instructor and appropriate action will be taken.

Students are expected to submit work which is their own. Plagiarism or cheating will not be tolerated. If either is the case the student may have his/her grade for the assignment/quiz lowered or may fail the course. Students may view the School’s Academic Honesty Policy from the Student Services Page at [some website].

Academic Honesty and Student Policies

All applicable college policies regarding student affairs should be adhered to at all times. Visit the [catalog] to read the complete policies.
No information in this student manual is meant to supersede these policies .

Attendance

Even though no regular face-to-face classes are required in online courses, instructors are able to track your activities online, and you will be expected to log in to your course regularly in order to keep up with the course materials. Remember that logging in to the course does not mean just logging into Canvas; you must click on the name of the course on the global dashboard or under ‘Courses’ in the global navigation to go to the appropriate course homepage. You should then check the course materials for new items.

Technical Support

While you should contact your online instructor for questions about course content, for technical support, including forgotten passwords and questions or problems using Canvas tools, please use the 'Help' button in the bottom left navigation of each page or contact:

Online Education Office

Room: LIB 100

Phone: 012-345-6789

Fax: 012-345-6789

E-mail:

(Please include your full name and Canvas username in all correspondence with the Online Education Office.)

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